2. Obtaining information. We do not receive more information about you than you provide for an astrological session or online seminar or training program. Be aware that your name, date, time and place of birth, which you provide to an astrologer, are personally identifiable information that we have an obligation to protect. Your personal information is never sold or disclosed voluntarily for any reason without your written consent.
3. Security measures. The registration of your personal data is subject to strict procedural and technological controls, in accordance with the requirements of customer service.
4. Notification to third parties. We do not voluntarily disclose information of a consumer or customer or student to third parties for any reason. We will only provide personally identifiable consumer information to third parties only if we are required to do so by written authorization of a government authority, have the written consent of the consumer or customer or student, or if it is legally necessary to process your payment securely. . You will be notified in writing if your personal information can be requested from any third party.
7. There will be no refunds for sessions that have already taken place (either in person or electronically) or have been answered electronically (email). We want you to be happy with your purchase. If you have paid for an appointment and changed your mind about booking your appointment, you can cancel your appointment and receive a full refund up to 24 hours before your appointment. If you cancel within 24 hours of the appointment after the preparation of the astrological charts and the necessary preparation for your appointment, 50% of the refund amount will be deducted.
8. Policy without update or appearance and refunds. Refunds will NOT be made for an appointment to which the customer has not shown up, either in person or via email and has not been notified. This is because the customer has committed a specific time, which would have been utilized to another customer.
9. We want to work according to your schedule. If you book and confirm an appointment and you can not book it, just let us know in time and we can reschedule it.
10. Questions. If you have questions about these policies, please contact us using the contact form on the website.
11. Language of communication. Sessions and counseling services (oral or written) related to astrological analysis services can only be conducted in Greek and English.